Exciting new changes coming to the Key to the World Currency Card...soon
We want to ensure you can always make the most of your hard earned spending money. After all, the only thing you should have on your mind while abroad is what activity, meal or cocktail you'll enjoy next... NOT how you're paying for it.
We asked our customers how they felt and what they needed. The outcome? We're implementing some exciting changes to our Travel Currency Card.
... So what are the changes?
We are going to roll out over the next few months a variety of changes.
From 1 February 2018
- The negative balance FEE of $20 will be REMOVED.
- The 5.95% currency conversion FEE will be REMOVED and replaced with the Spend Rate.
This means more money in your pocket (or card)... and it doesn’t stop there.
From 6 February 2018
- We will be changing the name of our Travel Currency Card from Key to the World to Travel Money Oz Currency Pass.
Rest assured, this is not a change for how you use the product. Your Card is still valid until the expiry date on the front. There will be a new look for the online portal PLUS we will be updating the app (more info below).
Why the change you ask? We are proud of our currency card and therefore it should be a product under our great, easy accessible Travel Money Oz business. With over 130 Travel Money stores nationally, it makes sense. We are here to help you re-load your card, offer support and guidance and help with cashing out your card and much much more. PLUS you can still purchase and re-load travel money cards at any Flight Centre, Escape Travel, Cruiseabout, Travel Associates and Student Flights store nationally.
What will I need to do then? Not much at all. Just make sure you are aware of:
The website url will change from https://www.keytotheworld.com.au/ to http://www.travelmoneyoz.com. All your current login details for the online portal/app will remain the same and you won't need to register your account again.
When using the Key to the World app it will ask you to download our new Travel Money Oz app. All other current features will remain the same.
- Minimum load and reload amount will change from $100 to $20.
- The instore reload FEE of 1.1% of the total amount will be REMOVED.
Further changes coming soon and we will notify you when available
- Reload funds onto your Card through your own bank account via bank transfer, which will have NO reload FEE.
- Electronic statements will be available soon for greater convenience.
Now for the legal stuff
These changes will be reflected in a new Replacement Product Disclosure Statement that will be effective from or after 6 February 2018, and replaces the Key to the World Product Disclosure Statement and Terms & Conditions document. Pursuant to clause 16 of the Key to the World Terms and Conditions, “Changing these Terms and Conditions”, we hereby give you 30 days’ prior written notice of the changes.
What if I have further questions?
Please do not hesitate to contact us on 13 61 95.