Due to the impact from COVID-19 on international borders, we have unfortunately had to temporarily close down our storefront activity until further notice. We will reopen stores in stages across the country when significant international travel has resumed.
Please note that our website will remain active for Currency Pass purchases, reloads and other card activity, plus Travel Money Transfers and Travel Insurance.
We cannot facililate any foreign currency cash transactions at this time, this includes exchanging foreign currency into Australian Dollars.
We apologise for any inconvenience caused and thank you for your understanding during this time. We hope to be back up and serving you as soon as we possibly can!
For more help, please use the contact information below:
The Currency Pass portal is still completely functional! You can continue to reload, check your balance, transaction history and transfer funds via the portal, and using your Currency Pass is not impacted.
If you do not have a Currency Pass yet, you can also purchase a new card online.
MoneyGram is no longer available via Travel Money Oz as we have discontinued this service. MoneyGram continues to operate globally, please call MoneyGram on 1800 049 087 or visit their website.
Travel Money Transfers:
Travel Insurance is still available for purchase via our website.
Need help with something else? Please check these FAQs, or use our contact form and we will respond within 24-48 hours.