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MoneyGram® International Transfers

RECEIVE SERVICE TEMPORARILY UNAVAILABLE

Sorry, our Moneygram Receive service is currently unavailable. We apologise and thanks for your understanding.

Need help with a Moneygram transaction, or a refund? Please contact Moneygram directly on 1800 049 087.

Looking for a fast and easy way to send your money around the world?

If you need to transfer less than $10,000 overseas (or simply across the country), Travel Money Oz offers MoneyGram transfer services. This easy-to-use service allows you to send money to family and friends wherever and whenever they need it. MoneyGram offers global money transfers in more than 200 countries and territories through a huge international network of 350,000 agent locations. 

FIND A STORE

How do I send money?

Never used the MoneyGram service before? Not to worry – it's super easy and takes no time at all! Firstly, find out where your nearest store is located, as you will need to get in touch with a Travel Money Oz consultant.
Simply head on over to the store, bringing the money you need to send and either your passport, driver’s licence or national identification card.

You can complete your transaction in 3 easy steps:

Fill in all of the details on the form, and give it to your consultant.

Provide the money you want to send, plus the transaction fee, to your consultant, along with your ID. This will allow them to process your order.

Once your order has been processed, you will be given a receipt and a transaction reference number. For your own records, we recommend keeping both (there’s nothing worse than losing track of your finances). Just share the reference number with the person you are sending the money to so they can pick it up on their end.

And you're done – wasn't that easy?

Once you’ve completed your MoneyGram transaction, your money will be sent on its way and can be delivered in as little as 10 minutes* (this timeframe can vary depending on the type of transaction you need to make and its destination).

Save money with Travel Money Oz and MoneyGram

Want to save money on international money transfers? Next time you visit your nearest Travel Money Oz store to make an international transfer with MoneyGram, pick up one of our exclusive MoneyGram loyalty cards.

Collect stamps on your loyalty card

Stamp collecting isn’t just for nerds! Collect a stamp on your card for every send transaction you complete to qualify for discounts. Once you get 2 stamps, you'll receive 50% off the fee for your third send transaction.

Need to make regular international transfers? After completing your fifth send transaction, you'll get a $0 send fee on your sixth transaction! It's our reward to you for using MoneyGram at Travel Money Oz, Australia's fastest growing FX retailer.

The details

You can collect stamps for both cash and bank account send transactions. The next time you need to send money overseas, why not check if you can send your funds directly to a bank account* using MoneyGram? Once you've received your loyalty card, be sure to keep it in your wallet or purse so you don't miss out on collecting a stamp when you send money using MoneyGram!

To start saving, pick up your loyalty card in a Travel Money Oz store.

How do I receive money?

MoneyGram is a two-way street. Receiving an international transfer from friends or family via MoneyGram is just as easy and convenient as sending one to them.
Once your friend or family member has completed the transaction at their nearest MoneyGram location, all they need to do is send you the reference number so you can pick up the money on your end.
When you go to pick up your money, be sure to bring along your passport, driver’s licence or national identification card with you. By providing your reference number and ID, you can complete the “receive” form in store and access your money in a matter of minutes.
Once everything has been verified, you’ll receive your money in Australian dollars.

Can I send money to a bank account?

If you’re sending money to India, China, Sri Lanka or the Philippines from Australia, yes you can!

Visit your nearest Travel Money Oz store, bringing your money and ID with you, and fill in the send form, selecting "Account Deposit" as the receive option.

Also make sure you bring the bank name, the name on the account, the account number and a mobile number for the recipient.

Once your transaction has been processed by our consultant, you’ll receive a receipt and reference number. The recipient will be able to check their bank account to ensure they’ve received the money.

How long does it take to transfer money?

This will depend on a range of factors, including the recipient’s banking institution and the destination country. Some cash transfers can be received in under an hour, whereas others may not appear until the following day.

If you need to send or receive money urgently, your local Travel Money Oz store will be able to give you an estimate for how long your transfer will take. We know time is of the essence when it comes to international transfers, and we’ll do everything we can to get your money to its destination as quickly as possible.

Why transfer money?

People need money transfer services for all kinds of reasons, but these are some of the most common: 

Does your family live overseas? You may need to send money home to pay for bills, mortgage or rental payments, school fees, or other debts. Your family could need school uniforms, have medical expenses or require a little extra money for groceries. Regardless of why you need to provide your family with financial assistance, MoneyGram can ensure the money gets to them quickly and securely.

Is your favourite niece or nephew having a birthday? Maybe you want to send money home for Ramadan, Diwali or Christmas? MoneyGram can help you transfer money overseas for any special event or celebration.

Moving overseas? Need to send some money to your new home so you have the finances to sustain yourself while setting up a bank account? MoneyGram can help you with this too!

Need help?

If you need to transfer money for any reason, we can guide you through your first MoneyGram send. Click on “Contact Us” to send us an email, or call us on 1300 715 925.

CONTACT US

Terms and Conditions
(1)           The Travel Money Loyalty Promotion (the “Promotion”) is organized and managed in Australia by MIL Overseas Limited having its address at Level 4, 10 Spring Street, Sydney NSW 2000 (the “Promoter”). The Promotion is open to all residents of Australia over 18 years old, except the following:

(i)                  Employees, affiliates, subsidiary companies, agents and representatives of the Promoter, including their family members;
(ii)                Agents of the Promoter including their affiliates and subsidiary companies as well as family members; and
(iii)               Any person or entity professionally connected with the Promotion.

Family members referred to in these Terms and Conditions includes but not limited to: spouse, ex- spouse, defacto spouse, partner, child or step child (whether natural or by adoption), parent, step parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step brother, step sister or first cousin.

(2)           The term of the Promotion is from 30 April 2016 to 30 June 2020, both days inclusive (the “Promotion Period”).

(3)           The Promoter and Travel Money Oz reserve the right to extend the Promotion Period without notice.

(4)           The Promotion is open to consumers who send money at any of the Promoter’s Travel Money locations (“Participating Locations”) using the MoneyGram service with the minimum value of 300 Australian (AUD) from Australia to any country, excluding Nigeria and Ghana, during the Promotion Period (“Qualifying Transaction”).

(5)           Each Qualifying Transaction will entitle the consumer to receive one (1) stamp in their loyalty card issued by the Promoter (“Loyalty Card”). A consumer can request a Loyalty Card at any of the Participating Travel Money Nz Locations. The Loyalty Card will be stamped by the Promoter’s teller after the consumer has conducted the Qualifying Transaction.

(6)           Upon successfully conducting two (2) Qualifying Transactions and receiving two (2) stamps in the Loyalty Card, the consumer will be eligible to receive a fifty percent (50%) discount on the consumer fee applicable on the third (3rd) Qualifying Transaction the consumer conducts. For avoidance of doubt, the Loyalty Card will also be stamped after conducting the third (3rd) Qualifying Transaction.

(7)           Upon successfully conducting five (5) Qualifying Transactions and receiving five (5) stamps in the Loyalty Card, the consumer will be eligible to conduct the sixth (6th) Qualifying Transaction for free without payment of any consumer fee but subject to the payment of the applicable foreign exchange rate.   For avoidance of doubt, the Loyalty Card will also be stamped after conducting the sixth (6th) Qualifying Transaction.

(8)           Once the consumer conducts six (6) Qualifying Transactions and uses the offers provided on the third and sixth Qualifying Transactions, the Loyalty Card will automatically expire and the consumer may acquire a new Loyalty Card for use during the Promotion Period. If the third and/or the sixth Qualifying Transactions are refunded by MoneyGram due to legal, compliance, regulatory or fraud related reasons, the consumer will not be entitled to substitute transaction(s) in lieu of the refunded transaction(s) or to any other form of compensation.

(9)           The Loyalty Card is not transferable or convertible to cash.

(10)       The consumer shall be responsible for tax liability where applicable.

(11)       Consumers who do not wish to take part in this Promotion may either communicate the same to the Promoter’s teller at the Participating Locations or decline to use the Loyalty Card.

(12)       The Promoter will not be responsible for any Loyalty Card lost or damaged by the consumer irrespective of whether the consumer has already conducted Qualifying Transactions using the said Loyalty Card and received a number of stamps.

(13)       By participating in the Promotion, all participants will be deemed to have accepted and be bound by these terms and conditions, which shall be interpreted by the Promoter in their sole discretion. Decisions made by the Promoter in all matters to do with the Promotion are final and no correspondence will be entered into.

(14)       The Promoter reserves the right to amend these terms and conditions or to cancel, alter or amend the Promotion at any stage if deemed necessary in its opinion or if circumstances arise outside of its control without awarding any compensation. These terms and conditions shall be subject to the laws of Australia.

(15)       By accepting these terms and conditions all consumers (i.e. the data subjects) agree  that personal data shall be collected and processed by the Promoter and stored on the Promoter ‘s database  and used for the administration of its ongoing relationship with consumers and in connection with the Promotion. All consumers have the right to access their personal data by writing to the Promoter‘s address above.

(16)       Neither the Promoter nor any other person or party associated with the Promotion shall be liable for any loss nor damage (including but not limited to indirect or consequential loss or damage) suffered or sustained in connection with either participation in this Promotion or with the use of the Loyalty Card.

(17)       These Terms and Conditions supersede all other prior terms and conditions, understandings, arrangements or agreements, whether verbal or written, in relation to the Promotion.

Subject to agent operating hours, availability, local laws and regulations. You may be required to provide personal identification, usually one or more of the following: passport, driving licence, national identity card or a government issued identification. You may also be required to provide proof of address (bank statement or utility bill). Requirements vary by country so please ask your local Travel Money Oz consultant for acceptable identification formats. In addition to the transfer fees applicable to a transaction, a currency exchange rate set by Travel Money Oz or its consultants may be applied. Prices subject to change. Full terms and conditions apply for the MoneyGram Loyalty Card Promotion, see below.

Special Promotional Rates available from 1/12/19 to 22/12/19. Available only for transactions to New Zealand, Tongam Samoa, Fiji and Lebanon

Disclaimer: MoneyGram, the Globe and MoneyGram Bringing You Closer are marks of MoneyGram. All other marks are the property of their respective owners. ©2017 MoneyGram.