Travel Money Card - Currency Pass | Travel Money Oz

What’s a Currency Pass?

Our Currency Pass prepaid travel money card is one of our favourite ways to holiday.
It makes international travel a breeze – you can:

✔ Load up to ten currencies
✔ Lock in your exchange rate
✔ Access 24hr emergency assist

And without the hidden nasties.
The Currency Pass has:

✘ No conversion fees*
✘ No hidden surcharges*
✘ No inactivity fees*

So you can enjoy your grand adventures with peace of mind!

READ BLOG: GET THE MOST OUT OF YOUR CURRENCY PASS

Convert Currency

*Online rates not available in store.

How does Currency Pass work?

Load up to 10x currencies on your Travel Money Card

Load up to 10 x currencies

Load USD, EUR, GBP, NZD, CAD, HKD, JPY, SGD, THB & AUD onto your card.

Lock in your exchange rates when you load currency onto a Travel Money Card

Lock in your exchange rate

Meaning the day you load your currency, your spending money is set at that rate+

Use your Travel Money Card globally, anywhere Mastercard is accepted

Use it globally

Wherever Mastercard is accepted, your card is accepted; including at ATMs.

Add Currency Pass to your Digital Wallet

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Apple Pay

Use your iPhone or iWatch to add your Travel Money Oz Currency Pass to your Apple Wallet.

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Google Pay

Use your Android phone to add your Travel Money Oz Currency Pass to your Google wallet.

Currency Pass Info & Benefits

Using Currency Pass travel money card in the UK, featuring Tower Bridge in London

Currency Card Fees and Limits

Get all the details of our travel money card fees and limits. We are not a fan of hiding extras.

Using Currency Pass travel money card in Canada, in Quebec during winter

Experience Priceless

Once you've got your Currency Pass card, you can enjoy access to priceless cities.

Using Currency Pass travel money card in the USA, featuring Times Square New York

Spending AUD Overseas

If your needing currencies that isn't one of our 10, you can load AUD and not get any conversion fees.

Using Currency Pass travel money card in New Zealand, featuring lupins flowering in Lake Tekapo, NZ South Island

Travel Money Oz App

Manage your Currency Card via the new Travel Money Oz app.

Using Currency Pass travel money card in Japan, featuring cherry blossoms in ancient street in Kyoto

Using your Currency Card

Tip and tricks on how to use your currency card, including how to avoid fees.

Already have a Currency Card?

If you already have a Travel Money Oz Currency Pass, log in to the Travel Money Oz portal to view your balance, reload and see your transaction history.

Complaints Handling
Travel Money Oz Complaints process
By arrangement, and as detailed in the Product Disclosure Statement, Mastercard
Prepaid handles complaints on the Travel Money OZ card program.
If you have a complaint, you can contact Mastercard Prepaid by:
- phone – 1800 098 231 (+44 207 649 9404 outside of Australia, call charges apply) or refer to additional contact details listed at www.travelmoneyoz.com
- email – write to: prepaidmgmt_servicequality@mastercard.com
Mastercard Prepaid will handle complaints in accordance with the following
process.
We will acknowledge your complaint promptly, either verbally or in writing, and do our best to resolve it straight away. If we can’t resolve your complaint within 5 business
days, we will provide you with a written response providing the final outcome no later
than 30 days. We aim to resolve all complaints within 21 days. However, in some cases it may take up to 30 days. Your complaint may take a little longer to assess if we need more information or if your complaint is complex. In all cases, we’ll keep you updated on the progress.
You can ask for information about how we manage complaints in alternative formats and languages upon request by calling 1800 098 231. If you have a hearing or speech impairment, you can access additional support through the National Relay Service on 1300 555 727.
If you are not satisfied with our response, you may lodge a complaint with the Australian Financial Complaints Authority (AFCA). AFCA provides free and independent financial services complaint resolution and can be contacted on
Website: www.afca.org.au
Email: info@afca.org.au
Phone: 1800 931 678 (free call)
Mail: GPO Box 3, Melbourne VIC 3001
Time limits may apply to complain to AFCA and so you should act promptly or otherwise consult the AFCA website to find out if or when the time limit relevant to your circumstances expires.
Important Information
Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Currency Pass in conjunction with the issuer, EML Payment Solutions Limited ('EML') ABN 30 131 436 532 , AFSL 404131.
You should consider the Product Disclosure Statement for the relevant product available at Travel Money Oz's website and the Target Market Determination available at EML Target Market Determinations before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you.
Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
Exchange rates for initial loads and subsequent reloads made using methods available via Travel Money Oz's website will be set at the prevailing exchange rate set out at Travel Money Oz's website at the time of your request, provided you settle the transaction within four hours. Different exchange rates apply for loads initiated using other methods. If you initiate a load or reload other than via Travel Money Oz's website, the exchange rate applied will be the prevailing exchange rate at the time the payment is processed and the funds are received into your facility. For more information on how exchange rates are set and applied, please see the Product Disclosure Statement.