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Cash Out

If you've returned home with leftover currency (well done, you!) you have a few options...

  • Your card is valid for 5 years, so you can hold onto it and use it again next trip.
  • You can transfer any leftover funds to AUD and simply use the card for day to day transactions.
  • You can have the balance transfered back into your Australian bank account. There's 2 x ways you can do this...
     

1. Online

Login to my.travelmoneyoz.com click on cash out to bank account. We'll need to confirm how much you want to cash out, your ID and your Australian bank details. You will also need to confirm your Mothers Maiden Name and DOB (this must be of the cardholder).  This will take up to 5 x business days and you will be charged a $10 fee which will come out of your balance. 

2. In store

Visit us in any of our 140+ stores nationwide and fill in a cash out form which will be emailed to Mastercard to process. This will take up to 10 x business days and you will be charged a $10 fee which will come out of your balance.


Overseas Contact Numbers

UK – 0800 056 0572
USA/Canada – 1877 465 0085
Japan – 00531 780 221
Thailand – 001800 442 212
New Zealand – 0800 444 691
Hong Kong – 800 966 321
South Korea – 00798 4434 1279
Other countries – +44 207 649 9404