What foreign currencies can I buy?
From AED to ZAR, we've got over 60 currencies available in store, and over 45 online. If you're heading to a more unique destination and unsure if we'll have your currency, give us a bell, or visit us in store, and we'll do our very best to make sure you take off with what you need.
Do you charge fees?
The price you see is the price you get. No hidden extras. We will never add on fees or commission to your foreign currency (like some people!).
Will you match a better rate?
You bet! With our Best Price Guarantee we guarantee to beat any Australian competitor’s overall transaction price by $1AUD or more on any foreign currency we trade. And if we don’t give you the best price, we’ll give you $100AUD*.
Will you have stock available in store?
We have over 60+ currencies in store at any given time! Plus with our Cash Commitment, we'll always have our top currencies in store, or you will receive up to $100*. This includes USD, EUR, GBP, NZD, JPY, IDR, THB and SGD.
How often do your rates change?
Every day! But lucky for you we lock our rates in every morning so they don't fluctuate through the business day. The price you saw after around 9.30am this morning is the price you will also get at 5pm.
Your website rate is different to your in store rate
Yeap, this can often be the case! There's a couple of differences... buy in store and collect your currency instantly. Order online in your PJs and you will have to wait several days to collect. All of this aside though - we'll happily match our website rates in store.
How can I pay for my foreign currency?
If you're buying in store we will happily take cash or credit/debit card. If you're ordering online you will need to have your credit/debit card handy or BPAY details for your financial institution.
What do you think the rates will do?
We wish we knew! Exchange rates can be unpredictable. But, to help you out, check out our historic rate charts and have a read of our market updates where we give you the low down on the markets. When you're ready to buy, don't forget to take advantage of Rate Move Guarantee - our 14 day exchange rate protection.
If you need to order in stock, can I still get today's rate?
For sure! You'll need to secure the deal with a deposit, and then your cash will be ready for collection in a matter of days.
Can I exchange from one currency to another, other than AUD?
Yes, we have over 60 currencies available in store and will exchange between any two of them. We do however convert it to AUD first. Online, you can only buy foreign currency from us (in exchange for your AUD!).
Can I cash my traveller's cheques in store?
What are travellers cheques? Just kidding, but how very retro of you. Yes, we are one of the only foreign currency companies that do this. We do need to check them out though so please bring them in and we will do our best to assist.
Do you sell traveller's cheques?
We can cash them, but we can't sell them. They're also no longer issued in Australia. Instead, why not try our Currency Pass? It's a safe and secure way to travel overseas with currency. It's like a digital travellers cheque!
Do I have to be over 18 years of age to buy foreign currency?
No. As long as you fulfill the required ID process we are more than happy to assist you with your travel money needs.
Why do you need to ask me all these questions when I am exchanging money?
It's for our security plus yours, it is important that we have the required information at the time of the transaction.
I have a VIP Card from my travel agent - what is a VIP Exchange Rate?
We're part of the Flight Centre Travel Group family and want to extend the family love to you.You'll receive a better rate to what you see advertised in store. Consider it mates rates on your currency!
Are there any restrictions on the amount of currency I can take on my holiday?
Although there's technically no legal limit on how much money you can take on holidays, if you're travelling internationally you must declare amounts of more than $10,000 in foreign currency on your customs form. Some countries impose specific restrictions on the import/export of local and foreign currencies. You should seek advice from an official government website for the country you may be visiting before placing your order online.